Case Study: Do you have a unique insight?

You hear this question tossed around a lot in the realm of entrepreneurship. “Is there a particular insight or secret that you know to be true that few would agree with you?” This insight or secret eventually becomes the company. For the case of Warby Parker, there were a few things that they thought was…

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5 Long-Term Moats of Defensibility in Retail

Can entrepreneurs still compete in this environment? Yes, and there are 5 possible ways to do it. This is neither a checklist of things you will need to succeed as a new player in the market or a blueprint for defensibility. Your success in the long-term will be heavily based on the actual parity between…

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Mental Framework for Basic Retail Analytics

In layman terms, analytics is about making sense of data to aid in decision-making processes. Retail analytics is a contextualised application of using data that comes from your retail operations to make decisions that impact profitability. The goal of this can be to influence short-term sales or to set-up the decision-making infrastructure for long-term success.…

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Where are the moats for retailers?

The tech industry loves to talk about defensible moats like technology IP or network effects because the common belief is that scale can eventually help ward off competition. Is this true in the new retail era? Unfortunately, the answer isn’t really that straightforward. It depends on who you are positioning yourself against. Are you distributing…

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Quantifying the Shopper Relationship

The Most Valuable Asset One of the most valuable assets you, as a retailer, have is the relationship between you and your shoppers. Building and maintaining such relationships have become the focus of many functional roles within larger retail organisations because many have started calculating the value of a shopper differently. The traditional paradigm was…

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